Terms and Conditions

Trademarks
StudioMacs is an independent enterprise and has not been authorised, sponsored, or otherwise approved by Apple Computer, Inc.

Apple, the Apple logo, FireWire, Mac, Mac logo, Macintosh, Power Macintosh, Mac Pro, iBook, PowerBook, MacBook, MacBook Pro, iMac, Mac Mini and eMac are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Some graphics used on this site under copyright to www.apple.com.

Additional company and product names may be trademarks or registered trademarks of the individual companies and are hereby acknowledged.

General
The Terms and Conditions describe the agreement between Studiomacs Limited (“The Company”) and the customer (“The Customer”) for provision of services and products provided by The Company (“The Goods”)

If you do not agree with these terms and conditions, then you are not permitted to use The Company for the provision of any Goods

The Company reserve the right to change or amend these Terms and Conditions at any time and without notice.

We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will contact you to ask whether you wish to continue with your order or cancel it.

We accept payment by most major credit and debit cards. Payment is deducted when we process your order.

Our Contract
After you submit an order for The Goods, The Company will give you an Order Reference Number and details of The Goods you have ordered. We will send these details to you in an email acknowledging receipt of your order (“Order Acknowledgement”). Please note that this email is an acknowledgement and not acceptance of your order.

Acceptance of your order and the creation of a legally binding contract between The Company and The Customer will only occur when we send you an email confirming your Order (“Order Confirmation”). This will contain details of how your products will be delivered to you.

Alternatively, we may decline all or part of your order for any reason, in which case our Order Acknowledgement email will tell you so.

Prices and Payment
All prices and charges on this site are in UK pounds. All prices shown on the site include the standard UK VAT. All Prices include delivery charges to UK mainland addresses. Any delivery charges to users based outside of UK Mainland are not included.

Prices, offers and products are subject to availability and may change. If something becomes unavailable we may offer you an alternative.

Delivery
Time for delivery is stated as accurately as possible but is not guaranteed and is subject to extension to cover delays caused by events beyond The Company’s control. In no case shall time be the essence of the Contract.

Contracts and deliveries may be suspended in the event of any strike, lock-out, trade dispute, fire, tempest, breakdown, accident, riot, theft, crime, civil disturbance, war, force majeure or other occurrence preventing or retarding the processing or delivery of The Goods and no responsibility shall attach to The Company for any delay, default, loss or damage due to any of these causes or for any damage in transit or at the works of The Company or to any other cause beyond the control of The Company whether in respect of contracts or deliveries or the safe custody of articles deposited with The Company. If The Customer desires to be protected against the risks specified in this clause or any of them.

If payment is made by Credit Card or Debit Card, delivery of The Goods to The Customer can only be made to the registered cardholder address unless the card payment is made with 3D Secure authentication.

If the payment is made by PayPal, delivery of The Goods to The Customer can only be made to PayPal confirmed addresses.

The Customer shall on or before the date of The Contract request The Company to be protected accordingly and shall pay the premium payable on any policy to be effected in consequence.

The risk in The Goods shall pass to The Customer upon delivery. Where The Goods are collected by or on behalf of The Customer or its agents from the premises of The Company, the risk shall pass to The Customer at the time The Goods are handed over to The Customer or its agents.

Privacy
Please note that Your Information will be stored and processed by The Company in the United Kingdom. The Company will hold and transmit your Information in a safe, confidential and secure environment. The Company will never sell or rent your personal information to third parties however may from time to time send information or offers that are deemed by The Company to be relevant.

Liability.
The Company shall not be liable to The Customer or to any person for any loss or damage whatsoever or howsoever caused, The Company expressly excludes liability for direct, indirect or consequential loss or damage including, but not limited to loss or damage to data or hardware

The Company shall not be liable for death or personal injury as a result of the provision of Goods by The Company.

Consumer Contracts Regulations
The Customer has the right to cancel their order within 30 days after the delivery date. If you wish to cancel or return The Goods, please notify The Company by email of your intentions. It is The Customers responsibility to ensure that The Goods are returned to The Company in the same condition as originally provided by The Company. The Customer must pay for the return of The Goods and all associated charges and insurances. The Company may make a deduction from the refund as a result of The Customer handling The Goods more than was necessary. The extent of which The Customer can handle The Goods is the same as it would be if The Customer were assessing The Goods in a shop.

Returns
In the event of fault, incorrect item or incompatibility, The Company requires The Customer to return The Goods to us for examination, after which a refund or replacement will be issued. The Company stores all item serial numbers. In the event that we receive an item that we did not ship as a return we will retain your payment and the item we received from you and inform local authorities of fraudulent activities.

In no event will The Company be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with any machine purchased through The Company. It is The Customers responsibility to ensure that their data is full backed up. The Company will accept no liability for any data that is stored on any returned machines.

Any returns made due to the recommendation of The Company of a product being incorrect are exempt from any restocking fees. Any returns made due to an item being defective are not subject to any fee, however if an item is received, classed as a faulty return, and after inspection by The Company is found not to be faulty, then a restocking fee will be applied, this includes items recommended by The Company. The Restocking Fee will be charged at 15% of The Goods value.

For The Company to bear liability for returns, they must be posted as a minimum of an insured traceable courier service, with the tracking number provided to The Company on date of postage. If a returned item has been posted to The Company, via an unrecorded/untraceable service, then The Company bear no liability or responsibility for its arrival at the returns address. The Goods must also be returned in its original packaging materials as it was received for The Company to bear liability for any faults or damage. In the event of non-receipt by The Company of the returned item that was sent via an unrecorded/untraceable service, then no refund will be issued and no replacement will be issued. Any unjust/unlawful credit card chargeback’s will be contested to the full extent of the law.

Laws of the Jurisdiction
English Law and the jurisdiction of the English Courts shall govern the Contract.