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THE REFURBISHED APPLE MAC SPECIALIST
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  • Home
  • Desktops
    • iMac
    • Mac Mini
    • Mac Pro
  • Laptops
    • MacBook Air
    • MacBook Pro
  • Servers
  • Monitors
  • Pro Services
  • Rentals
  • Trade In / Sell

Pro Services

  • Maintenance and Technical Support
  • Professional Training
  • Installation and Configuration

Maintenance and Technical Support

Studiomacs can provide a range of support plans tailored to suit all environments and budget provided by a team of experienced technical professionals with more than 20 years combined experience.

The support plans we provide can include any or all of the following services:

  • Telephone Support
  • Remote Access
  • Application Support
  • On-Site Support

Studiomacs clients enjoy freedom from the headaches of IT infrastructure management by having a dependable IT services partner who can provide support and administration of their environment.  Our managed IT services delivery is built on a strong foundation of technology, people, and processes.

Studiomacs understand that hardware and/or software failures can prove very costly to our clients.  Our support plans are geared to support business continuity, minimising the impact of downtime.

Professional Training

Studiomacs are dedicated to providing the highest quality training for the design, creative and pre-press community.

Training courses tailored to suit you

Studiomacs trainers are experienced and professional tutors, who deliver training to the highest standards. Our trainers have previously worked in production environments, and as such have a wealth of industry knowledge and full understanding of the daily pressures in creative and productive environments

The types of courses Studiomacs offer range from design, HTML and desktop publishing applications through to Audio and Video Editing.

Value for money training with post-training support

All our training courses are designed to be short, intensive and fast paced in order to give your staff the essential skills they need as quickly as possible. We can also provide  course reference material in the form of comprehensive training books. To gain the most benefit, we recommend class sizes are kept to a maximum of 8 trainees.

Installation and Configuration

The Studiomacs team can install anything your business needs from a single machine to the deployment of a complete mac environment.

We can provide a full pre-installation service that includes:

  • Audit of the current environment;
  • Assessment of the business needs;
  • Recommendations/ options to meet your requirements;
  • Creation of test and user acceptance environments to minimise impact on the business;
  • Planning and deployment processes.

Installations can be timed to suit your business including:

  • Out of hours (Evenings and Weekends);
  • Standard office hours.

Post installation, Studiomacs provide an issue management service.  This involves:

  • Resolving errors or bugs that may arise;
  • Familiarisation support to assist users with the new environment.

The Studiomacs team can also manage the mac integration into your Active Directory environment for single sign on and group policy.

Call 0845 459 9725 to discuss your secondhand Mac needs

Trade or Sell your old Mac

 
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